UX WORK
CLICK FOR EXAMPLES OF MY UX SKILLS
UX DESIGNER
I'M
Joy
Manuel.
Born and bred in London; since I was a kid, I have always been a creative individual with a mind that can see beyond the horizon.
I have over 7 years of UX Design experience, with a background in IT and business analysis. I strive to make experiences which are engaging, memorable and effortless.
I love creating art and music in my spare time, going to festivals, music gigs, comedy and theater shows and the cinema. I am an avid gamer and enjoy action, sci-fi & fantasy films and books.
ABOUT ME
If you would like to discuss a new project or find out more about my work please feel free to get in touch.
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CONTACT
Business Analyst
Worked within Sales & Distribution on various projects such as SNAP (Strategic North-east Europe Account Planning). We successfully developed and rolled out a strategic process for all account teams within the region to adopt.
IBM
2007-2008
Marketing Exec/Web Designer
Responsible for updating website content & designing marketing material to gain business opportunities.
RFL CONSULTING
2009-2010
PMO Analyst- UX & Metrics
Lead UX designer for a metrics visualization tool which I designed from concept to release. Designed a social sharing browser add-on for internal cisco users. Produced metrics dashboards and reports around user behavior, usage and performance.
CISCO SYSTEMS
2010-2013
UX Lead Specialist
Lead UX specialist for all of Cisco’s Social Collaboration & Intranet services. Responsible for implementing the appropriate UX strategy, methodologies & techniques within the department. Led various global projects which included designing a migration tool from concept to release, and designing online communities for Cisco customers & partners such as webex.com and Barclays.
CISCO SYSTEMS
2013-2015
Senior UX Architect
Producing user journey maps, wireframes and prototypes for key online customer journeys. User research including contextual inquiry, user journey workshops and usability testing.
MAERSK LINE
2015-CURRENT
BSc Information System
Graduated university with a specialism in Advanced Human-Computer Interaction
2005-2009